When you use our Services, you agree to all of these terms. Your use of our Services is also subject to our Privacy Policy, which covers how we collect, use, share, and store your personal data. You agree that by submitting a registration, a help request, or help offer form on this website, registering, accessing or using our services (described below), you agree to follow terms and conditions of this agreement. If you do not agree to this User Agreement, please stop using this website, and delete your member account.

Members and Visitors

When you register on this website you become a Member. If you have chosen not to register for our Services, you may access certain features as a “Visitor.”


We may modify this Contract or Privacy Policy time to time. Any such revision or change will be binding and effective immediately on posting of the revised Agreement or change to the service(s) on our web site, or on notification to you by e-mail. If you do not agree with any revision to the policy, please stop using this website.

Service Eligibility

The Services are not for use by anyone under the age of 18 years old or a minimum legal age in your place of residence, if it’s over 18 years old.

Your Account

You will not share an account with anyone else and will follow our rules and the law. Members are account holders. You agree to: (1) use a strong password and keep it confidential; (2) not transfer any part of your account (e.g., connections). You are responsible for anything that happens through your account unless you close.

Notices and Messages

You agree that we will provide notices and messages to you in the following ways: (1) in your member area on the website, or (2) sent to the contact information you provided us (e.g., email, mobile phone number). You agree to keep your contact information up to date.


When you share information on our Services, others can see, copy and use that information. Our Services allow messaging and sharing of information in many ways, such as your profile, posts, messages etc. Your user data may be seen by other Members, Visitors or others (including off of the Services). We are not obligated to publish your profile or help offer, or help requests and can remove it with or without notice. You agree that we may access, store, process, publish and use any information and personal data that you provide in accordance with, the terms of the Privacy Policy. By submitting suggestions or other feedback regarding our Services, you agree that we can use and share (but does not have to) such feedback for any purpose without compensation to you.

Service Availability

We may change or end any Service or modify our prices prospectively. We may change, pause or stop any of our Services. We may also modify our prices effective prospectively upon reasonable notice to the extent allowed under the law. We don’t promise to store or keep showing any information and content that you’ve posted. You agree that we have no obligation to store, maintain or provide you a copy of any content or information that you or others provide, except to the extent required by applicable law and as noted in our Privacy Policy.


Our Services help you connect with other members, submit help requests and help offers and stay informed. We use your submitted data to authorize connection with other members, helps requests, and help offers from other members. Our Services allow you to publish your help requests or help offer to other members to connect with the other who you choose, or who choose to connect with you. We use data about you (such as your profile, profiles you have viewed or data provided to help others find your profile), suggest connections for you and others (e.g. Members who search for help at your location), and to enable you to invite others to become a Member and connect with you.

Other Content, Sites and Apps

Your use of other members or guest content, information, and data posted on our Services, is at your own risk. Others may offer their own products, services, etc through our Services, and we aren’t responsible for those third-party activities. By using the Services, you may be exposed to content or information that might be inaccurate, incomplete, delayed, misleading, illegal, offensive or otherwise harmful. We generally do not review content provided by our Members or others. You agree that we are not responsible for others’ (including other Members’) content or information. We cannot always prevent this misuse of our Services, and you agree that we are not responsible for any such misuse. You also acknowledge the risk that you or your organization may be mistakenly associated with content about others when we publish your information submitted on our website.

Service Interruption

We will use our best efforts to maintain a full time Internet presence. You hereby acknowledge that the network may, at various time, be down due, but not restricted to, utility interruption, equipment failure, natural disaster, acts of God, or human error. In no event shall we be liable to You for any damages resulting from such service interruption


Generally, conduct that violates law, regulation, or the accepted norms of the online community, whether or not expressly mentioned in this Agreement, is prohibited. We reserve the right at all times to prohibit activities that damage our reputation and goodwill.

Illegal Use

Our websites/apps may be used only for lawful purposes. Transmission, distribution or storage of any material in violation of any applicable law or regulation is prohibited. This includes, without limitation, material protected by copyright, trademark, trade secret or other intellectual property right used without proper authorization, and material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws. No one shall post defamatory, scandalous, or private information about a person without their consent, intentionally inflicting emotional distress, or violating trademarks, copyrights, or other intellectual property rights.


We have the right to limit how you connect and interact on our Services. We reserve the right to limit your use of the Services, including the number of your connections and your ability to contact other Members. We reserve the right to restrict, suspend, or terminate your account at our discretion with or without notice.

Interactions between Members

We are not responsible for the conduct of any members and visitors on or off of the website. You agree to use caution in all interactions with other members, particularly if you decide to communicate off the website or meet in person.
You are solely responsible for your interactions with other members. You understand that we do not conduct criminal background checks on the website's members or otherwise inquire into the background of our members. We do not make representations or warranties as to the conduct of the users.

Intellectual Property Rights

We’re providing you notice about our intellectual property rights. We reserve all of its intellectual property rights in the Services. Trademarks and logos used in connection with the Services are the trademarks of their respective owners. HelperOS, related logos, trademarks, graphics and logos used for our Services are trademarks of HelperOS.

Data Handling

We use data and information submitted by you to match your help request or help offer with a suitable help request offer. Submitting accurate and up to date information helps us to make these more relevant matches.

No Warranty

This is our disclaimer of legal liability for the quality, safety, or reliability of our services. We make no representation or warranty about the services, including any representation that the services will be uninterrupted or error-free, and provide the services (including content and information) on an “as is” and “as available” basis. To the fullest extent permitted under applicable law. We and affiliates disclaim any implied or statutory warranty, including any implied warranty of title, accuracy of data, non-infringement, merchantability or fitness for a particular purpose.

Limitation of Liability

You agree that our entire liability, and your exclusive remedy, with respect to any Services(s) provided under this Agreement, and any breach of this Agreement, is solely limited to the amount you paid to us for such Service(s). We and our contractors shall not be liable for any direct, indirect, incidental, special or consequential damages resulting from the use or inability to use any of the Services or for the cost of procurement of substitute services.


We can each end this Contract, but some rights and obligations survive. We may terminate this Contract at any time with our without notice to you. On termination, you lose the right to access or use the Services. The following shall survive termination *Our rights to use and disclose information you’ve submitted on our website. *Members and/or Visitors’ rights to further share content and information you submitted through the our websites or apps *Any monetary balance owed by either party prior to termination remain owed after termination.

Governing Law

This Agreement shall be governed by and interpreted and enforced in accordance with the PROVINCE OF BRITISH COLUMBIA and the FEDERAL LAWS OF CANADA applicable therein without reference to rules governing choice of laws. Any action relating to this Agreement must be brought in the PROVINCIAL courts located in VANCOUVER, BC, CANADA and you irrevocably consent to the jurisdiction of such courts.

General Rules

You agree that you will not:


If you have questions or complaints regarding this Agreement, please contact us here .